Correspondent Specialist Job

1. Job Purpose

To reviews all insurance and patient correspondence identified either through incoming mail or system stored, responsible for taking appropriate action based on the content of the correspondence using established practices.

2. Key Duties and Responsibilities

Functional Responsibilities

1

Reviews all insurance and patient correspondence identified either through incoming mail or system stored

2

Responsible for taking appropriate action based on the content of the correspondence using established practices

3

Responsible for providing triaged data to the appropriate team members for cash posting or follow-up.

4

Liaise with partners (internal and external) to solve issues, communicate needs and create synergy.

5

Identify opportunities for new partnerships, strengthening existing relationships and collaborations, attending workshops and building professional networks

6

Provide full insight and executive report in respect of the relationship’s status with the government entities

7

Manage the stakeholder dashboard and partnership automation improvements.