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Visitor Management Manager Job

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Date: Jun 16, 2022

Location: SA

Company: The Royal Commission for AlUla


  1. Job Purpose

Manage and develop the visitor management including; services and operational activities to ensure the delivery of an exceptional visitor experience


  1. Key Duties and Responsibilities

Functional Responsibilities


Develop and review current and future tourism and visitor management policies.


Plans and regulations to guarantee a minimizing impact and optimizing desired.


Manage tour operator’s activities and develop concessional agreements with tour operators.


Ensure all Security, Health and Safety incidents are dealt with promptly, and that incident reporting procedures are implemented and monitored.


Oversee and manage the visitors’ experience and services.


Monitor and maintain effective procedural guidelines for all activities.


Perform any other job-related duties as required by the direct manager.

Managerial Responsibilities


Provide input to the sector’s strategy from the Department's or Section's perspective in line with RCU overall vision and mission.


Develop the Department's or Section's objectives, KPIs, annual operational plans and ensure plan execution is meeting the targets


Contribute to the preparation of the Department's or Section's annual budget and monitor the financial performance of the Department or Section.


Implement and execute the Department's or Section's policies and procedures. Oversee the overall performance of the section and ensure KPI’s are well developed, cascaded, communicated and monitored.


Ensure effective staffing, professional development and deployment of staff of the Department or Section in consultation with the Sector Executive or (Executive) Director.


Job Segment: Tourism, Travel Industry, Manager, Travel, Management